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Privacy Policy

Last updated: November 12, 2026

This policy explains how YANGSEN INTELLIGENCE LIMITED ("we") collects, uses and protects your personal data when you use ShopMuse AI. We handle personal data in accordance with the Personal Data (Privacy) Ordinance (Cap. 486) of Hong Kong.

1. What we collect

  • Account data: email address and password (stored only as a secure hash).
  • Usage data: product details you submit, generated results, store profiles, and the number and time of generations.
  • Order data: order number, plan, amount and payment status. Card details are handled directly by our payment provider, Airwallex; we never store card numbers.
  • Technical data: IP address and browser type, used for security and troubleshooting.

2. How we use it

  • To provide and improve the Service and show your history;
  • To process payments, activate plans and handle refunds;
  • To answer your questions;
  • To prevent abuse and fraud;
  • To comply with the law.

We never use your inputs or outputs to train AI models, and we never sell your personal data.

3. Sharing

We share only what is necessary with: our payment provider (Airwallex) to process payments; AI model providers, receiving only the product details you submit for generation; cloud hosting and email providers; and authorities where required by law. These providers may process data outside Hong Kong, and we require them to protect it with reasonable measures.

4. Retention

We keep your data while your account is open. After you close your account, we delete or anonymize it within 30 days, except where the law or financial record-keeping requires us to keep it.

5. Cookies

We use only the cookies needed to keep you logged in and protect the site. We do not use advertising or tracking cookies.

6. Your rights

You can ask to access, correct or delete your personal data, or close your account, by emailing support@shopmuseai.com. We will respond within 30 days.

Contact

YANGSEN INTELLIGENCE LIMITED
Company No. 81495945
RM B20, 11/F, BLK B WONG KING IND BLDG, NO. 2-4 TAI YAU ST, SAN PO KONG, HONG KONG
Email: support@shopmuseai.com